I think I’ve lost money to this scam, what should I do? If you call these numbers, it’s likely that you will be put in touch directly with the scammers, who will go on to attempt to extort your bank/card information. A Google search of these numbers reveals a large number of reports of bank transfers and PayPal scams. They then provide a phone number that has nothing to do with PayPal. "If you think you did not make this transaction, call us right away" They are relying on you taking action on the following statement: Panic is a common tactic of scammers, who hope you’ll take action before taking a moment to assess whether a communication is genuine.īut because this email has been generated via PayPal’s systems, the scammers need to direct you away from PayPal. The ‘notes’ that the scammers have written attempt to panic you into believing your PayPal account has been compromised, money has been lost and that you must take action immediately in order to rectify the situation. It’s within this note that the scam takes place. The PayPal invoice facility generates an ‘estimate’ and allows users to add a note to the recipient. They appear to have named their own account ‘Billing department of PayPal’ in order to try to make themselves appear as the brand within the email. In these cases, the scammers appear to have used PayPal to send fake invoices to an unknown number of email addresses. How does it look like these emails were sent by PayPal? In these cases, the ‘gift cards’ in question are stated as ASDA and John Lewis, but a variety of other brands, such as UK supermarkets and other well-known retailers, have also been used in attempts to appear convincing. After you send us the email, delete it from your inbox.The emails claim your account ‘may have been illegally accessed’ and goes on to say that an amount of money has been ‘deducted from your account’ in order to cover the costs of gift cards. To report a suspicious email or website, forward it to and we’ll investigate it for you. The fraudster wants your camera AND your payment but hasn’t actually paid you at all. Before sending anything, login to PayPal and check that you received a payment. The sender asks you to ship the camera in addition to the extra $200.00 USD you were “paid” by mistake. For example, they’ll send an email that says they’ve paid you $500.00 USD for a camera you listed at $300.00 USD. "You’ve been paid too much." Fraudsters may try to convince you that they overpaid for an item. We'll never ask you to share a tracking number by email. If you received a payment, you’ll always see it in your PayPal activity. Before you ship anything, log in to PayPal and check that you actually received a payment. "You've received a payment." Some fraudsters try to trick you into thinking you've received a payment for an order.We’ll only ask you to enter your password on our login page. Always log in to PayPal and view the Resolution Center for any notifications. The email will ask you to enter your password on a (spoofed) webpage. "Your account is about to be suspended." Many fraudsters send spoofed emails warning you that your account is about to be suspended.The following are common scams where fraudsters use spoofed emails. If there’s an urgent need for you to complete something on your account, you can find this information by logging into PayPal directly. They're hoping you'll fall for their sense of urgency and ignore warning signs that the email is fake. Phishing emails are often alarmist, warning you to update your account immediately. Some attachments contain viruses that install themselves when opened. Be particularly cautious of invoices from companies and contractors you're not familiar with. Only open an attachment if you're sure it's legitimate and secure. If you aren’t certain, don’t click on the link. A link could look perfectly secure like Make sure to move your mouse over the link to see the true destination. Always check links in an email before you click them. Asks you to click on links that take you to a fake website.We never say things like "Dear user" or "Hello PayPal member.” ” Our emails will always address you by your first and last names or by your business name. Uses impersonal, generic greetings, such as “Dear user” or “Dear.If you receive a message and are unsure it’s really from PayPal, check to see if it does any of the following:
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